BUILT ON
EXPERIENCE

Watchkeeper Operations was established to provide specialist safety consultancy, training, and operational support for news organisations operating in complex environments.

Our team has supported thousands of journalists internationally, delivered training for some of the world’s largest news organisations, and helped prepare and support teams operating in some of the most challenging reporting environments.

Having worked both inside news organisation safety departments and specialist external providers, we understand the importance of reliable consultants, dependable support processes, and a deep understanding of how journalism operates in practice.

BUILT ON EXPERIENCE

Watchkeeper Operations was established to provide specialist safety consultancy, training, and operational support for news organisations operating in complex environments.

Our team has supported thousands of journalists internationally, delivered training for some of the world’s largest news organisations, and helped prepare and support teams operating in some of the most challenging reporting environments.

Having worked both inside news organisation safety departments and specialist external providers, we understand the importance of reliable consultants, dependable support processes, and a deep understanding of how journalism operates in practice.

Why We Exist

We established Watchkeeper Operations because we believe news safety support can be delivered better.

News organisations need consistent standards of support, transparent pricing that supports planning and forecasting, and trusted partners who can respond quickly when stories develop.

Having worked on both sides of the industry, we’ve seen the challenges that news safety leaders face when sourcing support, deploying consultants, and maintaining consistency across operations.

Watchkeeper Operations was created to help address those challenges through reliable partnerships, high standards of service delivery, and a commitment to developing, supporting, and retaining capable consultants who understand the realities of supporting journalists in the field. 

We believe that when consultants are selected carefully, developed properly, and supported effectively, news organisations receive a more reliable and consistent service.

How We Select and Develop Consultants

News organisations need more than trusted consultants. They need safety advisors who are demonstrably competent.

Experience, reputation, and professional networks all have value, but they don’t always provide a clear picture of current capability. We believe organisations should be able to trust that minimum standards have been objectively met and maintained.

That’s why we invest heavily in consultant development, training, assessment, and professional standards. This includes the Certified News Media Safety Advisor (CNMSA) programme, which provides a structured framework for developing and assessing the knowledge, judgement, and operational understanding required to support journalists in complex environments.

Our goal is simple: to help ensure that the people supporting journalists are capable, current, and able to demonstrate the competencies required for the role.

How We Select and Develop Consultants

News organisations need more than trusted consultants. They need safety advisors who are demonstrably competent.

Experience, reputation, and professional networks all have value, but they don’t always provide a clear picture of current capability. We believe organisations should be able to trust that minimum standards have been objectively met and maintained.

That’s why we invest heavily in consultant development, training, assessment, and professional standards. This includes the Certified News Media Safety Advisor (CNMSA) programme, which provides a structured framework for developing and assessing the knowledge, judgement, and operational understanding required to support journalists in complex environments.

Our goal is simple: to help ensure that the people supporting journalists are capable, current, and able to demonstrate the competencies required for the role.

What We Do

We help news organisations access the support, training, and expertise they need to operate safely in complex environments.

News Media Safety Support

Specialist Consultancy and Support

Consultancy, planning support, remote support, and embedded advisors for news organisations operating in complex environments.

Operational Safety Training

Training for Journalists & Advisors

Training for journalists and media safety advisors designed around the realities of field operations and news gathering.

GLOBAL RISK CONSULTANCY

Support Beyond the Media Sector

Travel risk, operational safety, and consultancy support for organisations working internationally and in challenging environments.

What We Do

We help news organisations access the support, training, and expertise they need to operate safely in complex environments.

News Media Safety Support

Specialist Consultancy and Support

Consultancy, planning support, remote support, and embedded advisors for news organisations operating in complex environments.

Operational Safety Training

Training for Journalists & Advisors

Training for journalists and media safety advisors designed around the realities of field operations and news gathering.

GLOBAL RISK CONSULTANCY

Support Beyond the Media Sector

Travel risk, operational safety, and consultancy support for organisations working internationally and in challenging environments.

How We Think About
News Safety

We believe safer outcomes are achieved through capability, not dependency.

An embedded consultant provides invaluable support, but effective news safety is created when organisations combine the right people, training, planning, support processes, and operational oversight.

That’s why we don’t see news safety as a single service. We see it as a system that supports better decisions before, during, and after deployment.

Depending on the assignment, that system may include journalist training, consultant support, operational planning, remote oversight, or embedded advisors working alongside teams in the field.

Our role is to help organisations build the combination of capability and support that best fits the assignment.