Last Updated: 8th June 2026

Purpose

Watchkeeper Operations Limited is committed to the responsible, ethical, and secure use of Artificial Intelligence (AI) technologies within our business operations.

This policy explains how we use AI tools and technologies and outlines the safeguards we apply to protect client, customer, and user information.

Our Approach to AI

We recognise that AI technologies can improve efficiency, productivity, research, content development, and administrative processes. However, any use of AI must support our commitment to confidentiality, security, professional standards, and data protection.

AI systems are used only where appropriate and under human oversight.

Human judgement remains responsible for all final decisions, recommendations, analyses, and deliverables provided by Watchkeeper Operations Limited.

Protection of Client and User Data

Watchkeeper Operations Limited does not provide client, customer, trainee, or website user personal data to public AI systems for processing.

Specifically:

• We do not upload personal data submitted through our website to AI platforms.
• We do not share client confidential information with AI systems.
• We do not provide customer contact information to AI tools.
• We do not submit identifiable user data to AI models for training purposes.
• We do not permit AI providers to use client or user information to train their models. 

Where AI tools are used to support internal business activities, information is anonymised, sanitised, or excluded where necessary to prevent the disclosure of personal or confidential information.

Acceptable Uses of AI

AI technologies may be used to assist with:

• Drafting and editing content
• Research support
• Administrative efficiency
• Data analysis using non-confidential information
• Internal business planning
• Content generation for marketing and communications
• Process improvement activities  

All outputs generated by AI systems are subject to human review before use.

Human Oversight

AI-generated content, recommendations, analyses, and outputs are reviewed by appropriately qualified personnel before being relied upon or shared externally.

Watchkeeper Operations Limited does not rely solely on AI-generated outputs when making professional, operational, safety, security, or risk-related decisions.

Confidentiality and Information Security

All personnel using AI technologies on behalf of Watchkeeper Operations Limited must:

• Comply with company confidentiality requirements.
• Protect commercially sensitive information.
• Protect client and customer information.
• Comply with applicable data protection legislation.
• Ensure that confidential information is not entered into AI systems unless explicitly authorised and appropriately protected.

Accuracy and Limitations

AI systems may occasionally produce inaccurate, incomplete, outdated, or misleading information.

For this reason:

• AI outputs are treated as draft or supporting material.
• Information generated by AI is verified where appropriate.
• Professional judgement remains essential.
• Users should not assume AI-generated content is automatically accurate. 

Compliance

Our use of AI technologies is governed by:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Applicable intellectual property laws
• Applicable confidentiality obligations
• Internal security and information management requirements

Changes to This Policy

We may update this policy periodically to reflect developments in technology, regulation, or business practices.

The most current version will always be available on our website.

Contact

If you have any questions regarding this AI Policy, please contact:

Watchkeeper Operations Limited
Email: contact@watchkeeperops.com
Website: https://watchkeeperops.com